The grip face can get damaged if the floor machine is stored, or set down on the floor without a pad attached. Also, when unloading the machine do not set it hard on the grip face, only on the wheels, as setting it down directly on the grip face could also damage the isolators. The grip face should be replaced if it has become compromised in any way, as it may not hold a pad properly in place when damaged.
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SuperFreak Customer Loyalty Membership
Membership in the SuperFreak program includes 12 months of top tier service and support to you at a moment's notice. No more waiting for a service tech to fit you into their busy schedule & come visit your facility. Get virtual training, troubleshooting & sourcing to repair your machinery as quickly as possible.
What the Program Includes
Free video and/or phone assistance for machine setup and training.
Access to factory trained and certified virtual service technicians.
When it comes to warranty claims, you aren’t alone.
No more guessing when it comes to repair parts.
You’ll have your own product expert ready to help.
10% off parts and consumable purchases for the life of your plan.