CleanFreak® Heated Carpet Spot Cleaner w/ 4" Stainless Steel Tool - 3 Gallons

Disclaimer: This will be a fairly long review of the company and two of their products
I am the owner operator of Grease Police Auto Detailing LLC located in Halethorpe, MD. When I started Grease Police in 2019, I initially purchased the Clean Freak Commercial Carpet Spot Cleaning Machine for interior jobs. I have owned the machine for a few years and it's worked great for me ever since and still does. Fast forward to 2022, I began looking around for a carpet extractor that had a heating element because the item I initially purchased did not heat the water. People do add hot water to these machines and say they work the same but the company advises not to do this because it will damage the machine so it’s not advised.
After looking around at the products out there and seeing what other detailers were using, I decided to purchase a Mytee S-300 (H). The first one I purchased broke right out of the box and was ultimately sent back. I purchased a second one which never came which Isn’t the company’s fault but now I had two failed attempts with the Mytee extractor and that was enough for me to not purchase any more of them.
I decided to purchase the Clean Freak Heated Carpet Extractor for multiple reasons. The company has great products that are robust, dependable, easy to use, and they’re reliable. This company also has excellent customer service which may be because they are based in the south or they are just nice but either way, they’re nice, helpful people and easy to communicate with. At the time of the purchase, I was hired by a nurse to clean her 2020 Jeep Grand Cherokee Limited because it was recently recovered from being stolen out of her driveway. The subjects who stole the vehicle rode around in it while smoking causing a bad odor to emanate throughout the vehicle. If you are a detailer, you know that the vehicle has to be thoroughly cleaned which means the use of a carpet extractor must be used on the carpets, upholstery, and headliner. Here’s where their customer service really came into play. I purchased the item and Clean Freak states the item may take 7-10 days to be shipped to the customer. I didn’t have that long to wait, so I called the company and spoke with a nice lady who stated she would call the shipper and do what she could to expedite the shipping process for me which I was grateful for. The extractor showed up a couple of days later which gave me time to test it out before using it for the first time on a customer’s vehicle. I was pleasantly surprised to see how well this item works. It heats up in about five minutes and the water gets extremely hot but that is what is needed to get out tough stains. The item is portable, rugged, and reliable. It has wheels and a carry handle which makes it easy to transport because it does get heavy when water and solution are added to the tank.
The item isn’t perfect but I would give it 9?10. The improvements I would make with this item would be to provide a heat guard around the brass quick-connect piece so that it doesn’t burn the operator. I would also suggest providing some type of guard around the suction end of the vacuum so that the metal that comes in contact with the carpet or the fabric upholstery doesn’t catch and tear the seat, headliner, or carpet. I would also add a viewport on the nozzle so the operator can see when the stain has been completely lifted rather than guessing which wastes time and material. I would also add one more strap towards the top of the hose line to keep everything intact better. I am also unsure as to why the hoses have to be so long. I think eight to ten feet is good but this hose is fifteen feet long which is more than necessary.
Overall, this is a great company and an excellent product. I highly recommended anyone thinking about purchasing it buy it over any other extractor. I have been extremely happy with it and my customers are amazed at the results when they get their vehicles back. I would like to take all the credit but I know the tools and materials I am using are the real stars, so I have to give credit where credit is due.
If you have made it this far thank you for your time and I hope you enjoy this extractor as much as I do.
Best regards,
Mike
Grease Police Auto Detailing LLC

Product worked as described made cleaning really dirty seats a breeze! Very happy with my investment.

this is not some cheap bissel machine- this is the real
deal.
hot water is a big plus and is awesome for the occasional pet accident or coffee spill in the car. i’ve even done furniture and large format carpets. if you’re on the fence, do it.

Works well as advertised

Very good extractor this is the best I’ve tried so far

Not as great as advertised. The heating system doesn’t work as well. Overrated

this product is worthy n reliable it get the job done seems to me

Purchased the CF Heated Carpet Spot Cleaner for my son to use on his automobiles.... Just loves the power this machine has to offer.

This is the best carpet cleaner you can get for auto detailing! Also the customer service was awesome!

Bought last year. Used 3 times. Heater doesnt work after 2nd use. They told me i have to take it in to get it serviced at a local service place. Don't have one thats closer than 2 hrs away so im out $600+. Now the water wont even come out. Dont waste your $

I ordered the CleanFreak Heated Carpet Spot Cleaner during black Friday in December 2019 sale but I did not have a chance to try it out until March 2020. I had left it in the box that it was shipped in when I opened it up to get working. I did as the instructions stated but no water sprayed out though the vacuum appeared to be working fine. I got in contact with the company and was made to feel that it was probably my fault for it not working after doing exactly as I was instructed by tech support and the instructions. I was advised that the closest contracted repair center was an hour away and was told that if it was my error I would have to pay the contracted repair center that I would need to bring it to. I called back to find out that I could also ship the machine back to the company at my expense which I did because I did not want to make two round trips to the contracted repair center that was an hour away from me. The machine was found to have problems that needed to be repaired and it was mailed back to me. My problem is that I had to ship the machine that was still under warranty back to the company under my expense that cost me $70(there went my black Friday savings) because they did not have a repair center near me. Please note that I live in Palm Beach County, FL which is the largest county in Florida and I do not live in a out in the nowhere place. So, to the prospective buyers, beware, because if something is wrong with your machine, you are responsible for the shipping to the company at your expense or you have a long drive to make to get it to a repair center.

This heated extractor has increased my revenues. Making auto carpet an upholstery easier an faster to clean. I get more jobs done in half the time. So far no complaints.,

We use this to clean stairs in our cleaning buisness and urine spots does the job

This is my first extractor, and is working great so far. Just started a detailing business and has done wonders on dirty carpet and upholstery. Very satisfying watching the dirty water coming out of the recovery tank. My only complaint, which is a small one, once heated it takes awhile for the hot water to start coming out. Takes a few minutes before I start feeling the hot water. Otherwise, very happy with it.

I’m a boutique Detailer and I use this Extractor quote regularly! Water gets. Ice and hot. Easy to fill the 3 gallon tank. My only complaint is the trigger went out after about 4 uses and the jet sprayer clogs up rather quickly! But all in all I would buy this product again!

Detaling

It works great and we use it for are business

I like this unit so much that I bought a second one. We use one to clean aircraft interiors as well as our company vehicles with. The second unit ended up on a boat and is small enough to store in the engine compartment.
The water heater is a nice feature and does a good job. The vacuum is powerful enough to get the solution and attached dirt out of whatever you are cleaning, which is amazing given its size.
The portable design is excellent including the very easy to use waste water dump.

Use the product for auto interiors, very easy to use, set up quickly, works well for our applications, long hose for easy no move the machine all over. Customer service people are awesome to deal with and very helpful.

We cleaned the chairs in our church and the machine did exactly of was expected. we are very happy with its performance. The machine heats the water very fast. We highly recommend this product.

I use this cleaner for auto upholstery cleaning and it is fantastic. In our mobile business we needed a machine that is light and easy to move around. It also needed to be easy to use and heat was a must. This machine met all of our needs at a great price point.

This spotter is fantastic, I use it from cleaning my trucks to pet stains in the house. Works awesome!

Carpet cleaner works great! Really a excellent product, and also easy to use. Highly recommended, and affordable. Also great customer service and communication!

We use it to clean used seats we import from overseas. It works great for our application

I used this to clean my truck, it was filthy when I bought it. And when I dumped out the water, you can tell it did an amazing job! And very light.

I use my product for detailing autos, campers and RVs. It is a wonderful product, works great and makes me a lot of money.

Use this product for my detailing company. And it works wonders. Light weight easy to move and gets the tough stains out!!

We purchased two upholstery machines from Clean Freak - the price was great and the machine work even better!!! Clean Freak is the best value on the internet.

Product is easy to use, portable, and the heating element gives it a boost in loosening up dirt and stains.