5 Successful Cleaning Business Practices
8/19/14 7:18 AM
When a business or homeowner is looking for a cleaning service, you want to keep these things in mind to be sure you land that job and the customer is satisfied.
- 1. Invest in your employees
- Having a training program and system in place will ensure that no matter the challenge your employees are faced with, they will know the solution or know how to find the correct solution. Hiring professional employees who are punctual, honest and efficient will leave a lasting impression on your customer.
- 2. Do quality work
- No matter how big or small the job is, make sure you give 110% because even in this digital age, your best source of advertising is still through word of mouth.
- 3. Customized customer service
- Take each customer’s needs into consideration by having a custom cleaning plan and checklist - not a one-solution-fits-all type of procedure.
- 4. Invest in your equipment
- This will save you time, enabling you to do jobs quickly and efficiently while maintaining the highest quality of work. This allows you to take on more accounts.
- 5. Experience
- Having many years in the industry will ensure the customer of your expertise and knowledge of all equipment and chemicals needed to get the job done right.