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CleanFreak Air Mover Recall Notification

Recall FAQ

The following letter was mailed directly to affected customers on March 5, 2014.

 

Dear Valued Customer:

Packaging Tape, Inc. (PTI), in cooperation with the Consumer Product Safety Commission (CPSC), announced a voluntary recall of air movers that were sold primarily through our website www.CleanFreak.com, and occasionally as a direct sale or through our other websites www.AirMovers.com, www.FloorBuffers.com, or www.PTIPackaging.com. Our records show one or more of these air movers was shipped to you between February 2008 and December 2010.

The air mover/blower's thermal switch can fail and cause the motor to overheat, posing a fire hazard. We have received two reports of property damage and no reports of injuries.

The air movers that are included in this recall are models OPS-2500-CF and OPS-2500-CFR in the color black and model OPS-2200Y-CF in the color yellow. The model name does not appear on the unit, however these air movers have a CleanFreak.com label affixed to the front and back of the unit.

The unit's plastic housing measures about 18 inches high by 18 inches long by 16.5 inches wide. The unit weighs approximately 27 lbs. and has a 25-foot yellow electrical cord. Affected units DO NOT have wheels or telescoping (extendable) handles. Please see below for photos of the affected units.

We are collaborating with the CPSC to voluntarily recall the air movers. Please immediately stop using the air movers and contact our Recall Hotline at 1-855-800-1091 to obtain a return kit and claim a refund for any unit that is in use.

If you have sold the units to another third party, please forward this letter to them and encourage them to contact our Recall Hotline at 1-855-800-1091, or you may email a list of your affected customers on a Microsoft Excel spreadsheet to PackagingTape4736@stericycle.com that contains their Names, Addresses, Cities, States and Zip Codes. If a list is sent to us, we will notify those customers of this information on your behalf.

We appreciate your cooperation and assistance through this process, and your trust and confidence are important to us.

Photos of impacted air movers:

CleakFreak.com label appears on the front and back of the unit.  Units are black or yellow in color.  The label on the back of the black unit is silver.  The larger label on the back of the yellow unit is either yellow or silver.  The smaller label on the back of the yellow unit is white.

black air mover front viewblack air mover rear view
black air mover labelyellow air mover front view
yellow air mover rear viewyellow air mover labels

If  you have any questions, please contact our Recall Hotline at 1-855-800-1091 or view our Air Mover Recall Alert Frequently Asked Questions (FAQs) page.

Sincerely,

Tom Wagner, President

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